METT is a refined, elegant and laid-back collection of lifestyle hotels & resorts dotted around unique locations. With a discreet service style without frills or fuss along with social dining and lifestyle entertainment at the heart of the experience, the brand is conceived for the traveler of today looking for an ideal place to celebrate life.

Now we are looking for In Room Dining Supervisorto join us in Bodrum!

Core Activities

Assist to Operation Manager and supervise the day-to-day operations,
Initiate training for every position to enhance the consistency in service and standards
To assist management to achieve departmental goals and total guest satisfaction
Provide direction and support to all IRD colleagues at any time, particularly during the operational hours
Follow side duty schedule and assure all tasks are always completed in a timely manner
Assure the back and front of house areas in the outlet are clean and tidy at all times
Constantly identify areas for improvement in service and food and beverage quality
Managing IRD staff's work schedules
Monitoring inventory and ensuring that all food supplies and other essentials are adequately stocked
Reviewing guest surveys to develop and implement ways to improve guest service
Resolving guest complaints in a professional manner
To conduct and assist staff coaching and disciplinary procedures in accordance with METT Hotel & Beach Resort procedure
Coordinate a well communication between store and expiry labels establishing, check the par level daily, purchase if needed end of the shift
Ensure to staff fill in the refrigerators by following FIFO standards
Supervises on-going training initiatives
Uses all available on the job training tools for employees

Competencies

At least 3 years experience in a luxury hotel segment, preferably in a resort.
Fluency in English and Turkish
Guest service oriented, fostering teamwork, and giving feedback
Self-motivated, high energy level
Multi-tasking, resolving conflict
Computer skills including Microsoft Office
Able to work in a standing position for long periods of time
Able to safely lift and easily maneuver trays of food when necessary
Able to handle money accurately and operate a point-of-sale system
Able to work in a busy restaurant environment
Ability to move up to 80kgs. with wheeled assistance

SUNSET HOSPİTALİTY OTELCİLİK TURİZM VE TİCARET ANONİM ŞİRKETİ

Şirket Hakkında

Açık Pozisyon (7)

Junior Sous Chef

Waiter & Waitress

Bartender

Restaurant Supervisor

In Room Dining Supervisor

Elektrik Teknisyeni

Mekanik Teknisyeni

İletişim Bilgileri

Şirket Detayları

Paylaş